1. Introduction

This Privacy Policy explains how HS SmartBizBD collects, uses, discloses, and safeguards your information when you use the SmartBiz MPOS mobile application (“App”).

By using the App, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you sign up, log in, and use our services, we may collect the following information:

• Pharmacy name entered during sign-up
• Email address (Gmail or another valid email address)
• Password, handled securely via Firebase Authentication

• Memo creation and updates
• Logs and metadata related to app performance and activities

• When you use the memo or file saving feature, the App may request storage permission through a file picker
• This permission is used only to let you create, upload, and save memos

• Device type and operating system version
• Unique device-related identifiers
• Firebase-generated identifiers for authentication and analytics

3. How We Use Your Information

We use collected information to:

• Enable core functionalities such as sign-up, login, data saving, and memo management
• Store and sync your data securely with Firebase Realtime Database
• Enhance app performance and improve user experience
• Communicate with you regarding updates, support, or important changes
• Protect against fraudulent or unauthorized activity

4. Data Storage & Security

• All login credentials are securely handled through Firebase Authentication
• Your personal and app data are stored in Firebase Realtime Database with industry-standard security practices
• Passwords are encrypted and never stored in plain text
• We implement technical safeguards to protect your data from unauthorized access, disclosure, or misuse

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties.

Data may only be disclosed in the following situations:

• To comply with applicable laws, regulations, or legal obligations
• To prevent fraud, security breaches, or misuse of the App
• With your explicit consent for future integrations or services

6. User Rights

You have the right to:

• Access the personal information we hold about you
• Update or correct your data through your account
• Request deletion of your account and associated data
• Withdraw consent for data processing where applicable

7. Data Retention

Your account data, including pharmacy name, email address, and related information, is retained as long as your account remains active.

If you request account deletion, all associated data, including memos and related records, will be permanently deleted, subject to any legal or operational retention requirements.

8. Children’s Privacy

SmartBiz Pharma is not intended for children under the age of 13. We do not knowingly collect personal data from children.

If such data is identified, it will be deleted as quickly as reasonably possible.

9. Third-Party Services

This App relies on third-party services provided by Firebase, including Authentication and Realtime Database.

These services may collect limited device and usage data in accordance with their own privacy policies.

10. Changes to This Privacy Policy

HS SmartBizBD may update this Privacy Policy from time to time to reflect changes in technology, regulations, or business practices.

Any updates will be posted within the App or on the official platform with a revised Effective Date where applicable.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: